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About Us
HID Uk Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@hid.uk.com or info@hid.cc
Our Contact details:
HID UK Ltd
The Shaftesbury Centre Percy Street Swindon SN2 2AZ United Kingdom
Phone: +44 (0) 1793 554785
Fax: +44 (0) 1793 554785
Email: info@hid.uk.com or info@hid.cc
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
Delivery is charged at standard postal rates First class delivery within the UK Costs £5.15
Delivery Schedule
We normally send your order to you within 5 business days.
International orders are generally received within business 10 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
All goods carry a full Manufacturers Guarantee for One Year from the date of delivery for Lamps and other non consumables. 90 Days for Bulbs and Wipers. If you are not completely satisfied with your purchase please contact us on our Customer service desk Info@hid.cc or info@hid.uk.com or by Telephone.
Reaching Us
If you need to reach us, please email us on info@hid.uk.com or info@hid.cc , alternatively, you can call on 01793 554785 (International +44 1793554785 or fax us on 01793 554785 or write to us at The Shaftesbury Centre, Percy Street, Swindon SN2 2AZ United Kingdom.
Privacy Policy
HID UK Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
We aim for total Customer Stasifaction therefore as long as the goods purchased are in resaleable condition a full refund will be made.
Remittance Terms
Ownership of the Goods shall not pass to the Buyer until payment has been received in full by the company.
